We use cookies in order to offer you the best possible service, thanks to the full range of functions available on the Internet. A cookie is a small text file transferred from a web server to your web browser or hard disk when you visit a website. These “cookies” enable us to record information relating to your computer’s browsing on our site (the pages you have visited, the date and time of your visit, etc.), which we can read on your subsequent visits. The “cookie”, uniquely assigned to the recipient computer, is totally inactive and secure. By modifying the settings of your Web browser, you can neutralize and refuse cookies if you wish.
Les données à caractère personnel que nous sommes susceptibles de collecter proviennent de 3 sources différentes :
– Données collectées auprès des clients (membres)
– Données transmises par des tiers (partenaires ou prestataires)
– Données collectées automatiquement
Ces données sont les suivantes :
Your personal data is used by the Yacht Club de Monaco in the context of managing and providing the services offered to you, without which the Yacht Club de Monaco would not be able to perform or deliver the subscribed services.
This use primarily concerns the management of offers, service tracking, and, more generally, the entire commercial relationship between us (registration for newsletters or communication materials from the group – MC Society, consultations of our channels, quotes, bookings, orders, subscriptions, loyalty accounts, wifi or home automation services, reviews, surveys, informational and commercial communications through all communication channels you have provided for this purpose, as well as your contributions and posts on the Group’s accounts, on social media or mentioning hashtags, brands, events, locations, offers, services, products, channels of the Group … (including via third parties).
Additionally, the YACHT CLUB DE MONACO may use your data to assess and improve its services, develop new ones, and carry out loyalty, prospecting, surveying, and promotional actions. With your consent, you may receive offers from the YCM or its business partners communicated and/or provided via any communication channels you have provided for this purpose, for services similar to those offered by YCM.
With your express consent, YCM may send you, via any communication channels you have provided for this purpose, commercial information about services that are not similar to those already provided.
This data will be retained for the duration necessary to fulfill these purposes and for a maximum period of three years from the end of the commercial relationship regarding direct prospecting or from your last connection to your account. YCM may also use your data to comply with its legal obligations (including anti-fraud or anti-money laundering measures) and/or to respond to requests from public and governmental authorities.
Your personal data is processed by YCM, its subcontractors, and partners for the purposes of managing and executing the services you have requested or authorized. Your data may also be transferred to third-party service providers who offer services, assistance, and advice to YCM. Upon request, it may also be transferred to individuals and authorities whose right of access to personal data is recognized by law, regulations, or provisions issued by authorized authorities.
YCM’s subcontractors and partners may be located outside of the European Union. When such a subcontractor or partner is in a country that has not been recognized as providing an adequate level of protection, YCM requires them to comply with its security and confidentiality requirements for your personal data and to process your data only for the purposes defined by YCM. These subcontractors and partners will have previously signed the Standard Contractual Clauses of the European Commission.
Your personal data is stored in our databases located in Monaco or those of our subcontractors for a period consistent with the legal provisions or proportionate to the purposes for which it was recorded. In some cases, and mainly for technical reasons, your data may be stored on servers located outside of Monaco or the European Union.
Depending on whether we have an ongoing contractual relationship (you are an active customer), or have had a contractual relationship with you in the past (you are an inactive customer) or have never had such a relationship with you (you are a prospect), the storage times may vary. The data related to your browsing on our online services collected by cookies that you have authorized has a specific retention period indicated in our cookie policy.
The table below lists the main retention periods for your data.
In any case, we regularly review the relevance of the information we hold. When their retention is no longer justified by commercial or management requirements of your customer account, or if you have made use of a right to change or delete them, we will securely remove them (except for data necessary to establish proof of a right or contract).
Data category: Civil status, contact data
Purposes: Creation and management of a prospect file
Storage period: 3 years from the date of collection or last contact from the prospect
Data category: Civil status, contact data, lifestyle, economic and financial information
Purposes: Management of the client and delivery of contracted services, conciergeries, data relating to the settlement of invoices
Retention period: duration of the contractual relationship or 10 years for financial data
Data category: Civil status, contact data, social network identifier
Purposes: implementation of loyalty, prospecting, study, survey, promotion and offer actions, management of complaints
Retention period: duration of the contractual relationship or 3 years from the date of data collection or last contact.
Data category: Contact data
Purposes: Sending personalized marketing communications
Storage period: 3 years maximum from the unsubscription or last contact from the customer
Data categories:
Civil status: Civil address, name, date of birth, place of birth, address, postal code, city, country, nationality, passport number or identity card
Contact data: Email, Phone number, fax
Lifestyle: Room number, sizes, contact preferences, language of contact, tastes and preferences
Economic and financial information: Bank details, subscription, payment method, payment method, card number
The YCM implements the necessary actions to protect the personal data it processes. Your data is processed electronically and/or manually and in any case, so that their security, protection and confidentiality are ensured with regard to their level of sensitivity, through administrative, technical and physical measures to prevent loss, unauthorized theft, use, disclosure or modification. In the event of a breach of your personal data that could pose a high risk to your rights and freedoms, YCM undertakes to inform you as soon as possible and take all appropriate measures to limit the risks associated with this breach. Whether your data is processed by YCM or by subcontractors and partners of YCM the same security and confidentiality requirements are placed on your personal data.
We have, among others:
The appointment of a Data Protection Officer; Michael Gabrielian
The establishment of a cell dedicated to information systems security;
Awareness of the confidentiality requirements of our employees who need to access your personal data;
Securing access to our premises and computer platforms;
The implementation of a general IT security policy for the company;
Securing access, sharing and transfer of data;
The high level of data protection requirements when selecting our subcontractors and partners.